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Terms and Conditions

1. Terms
By accessing this website, you are agreeing to be bound by our websites Terms and Conditions of use, applicable laws and regulations and their compliance. If you do not agree with any of the stated terms and conditions, we hold the right to prohibit your use or access to this website. The materials held on this site are secured by relevant copyright and trade mark laws.

2. User Licence
Permission is granted to temporarily download one duplicate of the materials (data or programming) on Dressmaker Doll’s site, for individual and non-business-related uses only. This is a permit of licence and not an exchange of title. Under this permit you may not:

2.1. Modify or copy the materials;
2.2. Use the materials for any commercial, or for any public presentation for business or non– business purposes;
2.3. Attempt to decompile or rebuild any product or material contained on Dressmaker Doll’s website;
2.4. Remove any copyright or other restrictive documentations from the materials; or
2.5. Transfer the materials to someone else or “mirror” the materials on other servers.

This permit may consequently be terminated upon disregard of any of these confinements and may be ended by Dressmaker Dolls whenever deemed. After termination of this permit or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer
The products on Dressmaker Dolls’ website are provided “as is”. Dressmakers Dolls makes no guarantees, communicated or suggested and thus renounces and nullifies every single other warranty, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non– encroachment of licensed property or other infringement of rights. Furthermore, Dressmaker Dolls do not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the products on its Internet site or generally identifying with such products or on any destinations connected to this website.

4. Constraints
In no event should Dressmaker Dolls or its suppliers be subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference) emerging out of the utilization or powerlessness to utilize the products on Dressmaker Dolls’ Internet webpage, regardless of the possibility that Dressmaker Dolls or a Dressmaker Dolls approved agent has been told orally or in written in the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata
The products displayed on Dressmaker Dolls’ website may incorporate typographical, or photographic mistakes. Dressmaker Dolls does not warrant that any of the products on its website are exact or current. Dressmaker Dolls may apply improvements to the products contained on its website whenever, without notification. Dressmaker Dolls does not, then again, make any commitment to update the products.

6. Links
Dressmaker Dolls has not examined most of the websites or links connected to its website and is not in control of the substance of any such connected webpage. The incorporation of any connection does not infer support by Dressmaker Dolls of the website. Utilization of any such connected site is at the user’s own risk.

7. Website Terms of Use: Modifications
Dressmaker Dolls may update these terms of utilization for its website whenever, without notification. By utilizing this website, you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law
Any case identifying with Dressmaker Dolls’ website should be administered by the laws of the country of South Africa.

9. Quotes, Orders and Payments

9.1. Forex transfers: Please authorise your financial institution to debit your account with all the Forex charges and fees. Dressmaker Dolls’ account needs to be credited with the invoiced amount in Rands, without any deductions.
9.2. Out of stock items will be delivered within 6-8 weeks from the order date.  A 50% deposit is payable on any backorders.
9.3. Quotations, unless otherwise specified, are valid for a period of 30 days from the quotation’s date hereof and are subject to the Rand / US Dollar Exchange Rate not exceeding R14.00: USD1.00.
9.4. Claims for damaged or missing parts will not be considered unless the claim is received in writing within 7 days from the date of delivery by courier (signed waybill POD) or collection at our premises (signed received in good order POD).
9.5. All items correctly supplied are the customer’s responsibility.

9.5.1. No refunds will be made on any adjustable mannequin purchase. When any other goods which Dressmaker Dolls, in its sole discretion, agrees to have returned for credit must be returned at the customer’s expense and will incur a restocking fee of 20% of the transaction value. Goods not in their original packaging and in a sellable condition will not be accepted back for credit.

9.5.2. When an incorrect size of adjustable mannequins is purchased the client needs to report it to Dressmaker Dolls in writing within 7 days of the date stipulated on the invoice.

9.5.3. One exchange per invoice to the correct size of adjustable mannequin will be allowed. If there is an price difference the balance will be payable upon exchange. Goods not in their original packaging and in a sellable condition will not be accepted back for exchange. When written notification is received of a exchange request the client has 7 days thereafter to either personally exchange the mannequin or request Dressmaker Dolls to task their courier to do so. All shipping costs will be for the clients account. If the client for whatever reason do not adhere to the above requirements, Dressmaker Dolls will refuse to exchange the purchase. Dressmaker Dolls will in all exchange requests do our best to assist our client to choose the mannequin most suited to their personal requirements. However, if the customer rejects our proposal and chooses another mannequin, the exchange will be considered complete. No other exchanges will be allowed.

9.5.4. All exchanges are subject to receipt of one unused mannequins in mint/pristine condition in original packaging. When the returned mannequin is received and found not to be in mint/pristine condition we will not exchange for another adjustable mannequin. We will not exchange any mannequin that has been exposed to an smoking environment. 

9.5.5.  All delivery costs related to the return and issuing of the new adjustable mannequin will be for the clients account. All the shipping costs will be calculated and invoiced, upon receipt of the payment the service provider will be tasked. Unfortunately the use of my courier as service provider is compulsory because they have experience to ship the mannequins correctly. You can also choose to personally exchange the mannequin (by appointment only) at our Pretoria office.

9.6. All goods supplied remain the property of Dressmaker Dolls until full payment is settled.
9.7. Goods supplied unless otherwise stated, carry a one-year warranty against defective materials and workmanship, subject to the equipment being used in accordance with the manufacturer’s instructions. The adjustable mannequin range is for home sewing use only, and not meant for large-scale manufacturing purposes. The one-year manufacturer warranty is only valid for home use and will become void if the product is used for any purposes other than home use.
9.8. Unless previously agreed to in writing, payment must be made prior to release of any goods.
9.9. Should the items be on backorder, final payment will only be required for the backordered items once the goods have been received and are ready for dispatch.

9.10. Shipping Options and insurance:

9.10.1. We provide three shipping option; 1; The use of our service provider with the two costs displayed (with or without insurance), 2; Task your own service provider and 3; Collect (personally or send a friend to) at our Pretoria office upon scheduling and appointment to do so.

9.10.2. When the courier service option; Without insurance is selected, please note No additional insurance is added. Dressmaker Dolls will automatically add insurance cover to the value of a R1000 (to each order not product purchased) at our expense to partially cover any eventuality of loss. In the event of loss the R1000 will be made available to replace the product and the balance will be for the clients account.

9.10.3. We strongly advise that the courier service option; With insurance is selected upon Check Out. This option will cover the total of the order loss and no copayment will be necessary.

9.10.4 Dressmaker Doll will not accept any responsibility of loss should the client not include the full cover.

10. General Terms and Conditions applicable to Use for a Website

10.1. Privacy Policy Your privacy is crucial to us. Likewise, we have drawn up this policy with the intent for you to see how we gather, utilize, impart and reveal and make use of individual data. The following blueprints our privacy policy: 
10.1.1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected;
10.1.2. We will gather and utilize individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law;
10.1.3. We will hold individual data for the length essential for the satisfaction of those reasons;
10.1.4. We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned;
10.1.5. Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated;
10.1.6. We will promptly provide customers with access to our policies and procedures for the administration of individual data;
10.1.7. We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.